Your business answering calls 24/7, without hiring anyone else.
A virtual assistant with a natural Spanish voice that looks after your customers, books appointments in your calendar and keeps you posted. Ready in days, not months.
Free 10-minute demo · Custom quote
Every missed call is a customer who goes to your competitor.
And calling them back rarely works: by the time you return the call, they have already gone elsewhere.
- Nobody answers at night, on Sundays or on holidays.
- The front desk gets swamped at peak hours and the phone rings unanswered.
- Appointments are forgotten and calendar slots go empty.
Call answered, appointment booked.
Our voice agent picks up on the first ring, answers questions, books appointments and sends you a summary of every call.
- Picks up on the first ring
- Answers frequent questions
- Books into your calendar
- Sends you the summary
This is what a call answered by your agent sounds like.
Hear how a test clinic books an appointment over the phone (the call is in Spanish). Then request your demo and hear it set up for a business like yours: it takes 10 minutes and it is free.
Test call in Spanish with a fictional clinic and demo data, edited to show the key moments.
Read the transcript (English translation)
- Agent
- Hello, thank you for calling Clínica Demo Axentia. I am the clinic’s virtual assistant. How can I help you today?
- Caller
- (Asks for a first appointment).
- Agent
- Perfect. To book your first appointment I need your full name, the reason for the visit or type of service you need, your preferred date and time, and a contact phone number. Could you give me those details?
- Agent
- Now, what is the reason for the visit or type of service you would like?
- Caller
- A cardiology consultation.
- Agent
- Could you tell me the date and time you prefer for your cardiology appointment?
- Caller
- October 15.
- Agent
- Thank you. What time would you prefer on October 15?
- Caller
- From 2 p.m. to 4 p.m.
- Agent
- Perfect. So the appointment would be from 2 p.m. to 4 p.m. on October 15.
- Agent
- One moment, please, I am checking the calendar… I have checked the calendar.
- Agent
- Would you like me to go ahead and book your cardiology appointment for October 15, from 2 p.m. to 4 p.m., with the phone number [test number omitted], in the Bogotá time zone?
- Caller
- Yes.
- Agent
- One moment, please, I am booking your appointment… Your appointment has been booked successfully.
- Agent
- Is there anything else I can help you with today? If not, I can end the call.
- Caller
- No.
- Agent
- Thank you for calling Clínica Demo Axentia. Have a great day.
Ready in three steps.
- 1
Tell us about your business
Opening hours, services, the prices you want to share and the tone you like to use with customers.
- 2
We set up and test your agent
We prepare it with your information and test it with you until it sounds like your business.
- 3
Connect it to your line
From that moment it starts answering. You keep getting a summary of every call.
It can be set up for any business.
Here are a few examples. If your business gets phone calls, we can adapt it.
Clinics and medical offices
Books appointments, confirms them and sends reminders. Shares opening hours and services.
It books and informs: it does not give medical advice or diagnoses.
Restaurants
Takes reservations and shares opening hours, menu and location.
Internet providers
Gives first-line support, logs outage reports and passes them to your technical team.
Schools
Answers questions about admissions, requirements and dates, and takes down family details.
Real estate agencies
Qualifies leads: what they are looking for, budget and area, and books viewings.
Shops and retailers
Shares prices, availability and location, and takes orders.
What you gain from day one.
Answers 24/7
Day and night, weekends and holidays. It never gets tired or calls in sick.
Books into your calendar
Appointments go straight into your calendar, no paper involved.
Email summary of every call
You get an email with who called, what they needed and what was agreed.
Natural Spanish voice
A clear, friendly voice in the tone you choose for your business.
Adapts to your business
It answers with your information: services, hours, policies and frequent questions.
Handles several calls at once
It can take several conversations at the same time during peak hours.
Hand over to a person anytime
You stay in control: you decide what it answers and when a call goes to someone on your team.
Want to hear it with your own business information?
Request a free demo
The agent does not fully replace your team: it answers, informs and books appointments, and hands over to a person the cases you decide.
What people ask us before starting.
What is a voice virtual assistant for businesses?
It is an AI assistant that answers your business’s phone calls in Spanish, at any time. It answers questions with your information, books appointments and sends you a summary of every call. Unlike a phone menu (“press 1, press 2”), it talks with the caller naturally.
How is it different from a chatbot?
A chatbot replies in writing, on your website or on WhatsApp. A voice virtual assistant answers phone calls and talks. You can use both: many customers still prefer to call.
Does it sound like a robot?
It uses a natural Spanish voice, with the pauses and intonation of a real conversation. Even so, some people will notice it is an assistant, which is why it introduces itself as one from the start. The best way to judge is to hear it yourself in the demo.
How long does setup take?
It depends on your business and on what needs to be connected, such as your calendar or phone number. Simple cases are ready in days, not months. We give you an exact timeline after the first meeting.
What if it does not know an answer?
It says so honestly, takes the caller’s details and lets you know so you can follow up, or transfers the call to whoever you choose. Like any system it can make mistakes, so we review and fine-tune its answers with your information.
Does it work with my calendar?
It connects to online calendars such as Google Calendar. If you use a different booking system, we check with you whether it can be connected before we start.
Does it say it is a virtual assistant?
Yes. When it answers, it introduces itself as your business’s virtual assistant. We believe that is the right thing to do and it builds trust with your customers.
What happens to my customers’ data?
Calls may be recorded, and if so callers are told at the start of the call. We handle personal data under Colombia’s data protection law (Law 1581 of 2012) and only use it to provide the service to your business. Read the privacy policy (in Spanish).
Does it speak English?
The current version is designed for Spanish-speaking callers. If your business needs to answer calls in English, tell us about your case and we will let you know honestly what is possible.
Get your quote.
Tell us about your business in one minute. When you send it, WhatsApp opens with your request ready and we get back to you to schedule your free demo and quote.
Rather talk now? Message or call us at +57 324 686 8538.
Hear it for yourself. Request a free 10-minute demo.
We show you how it would answer your business calls. Custom quote, no commitment.
Or call us: +57 324 686 8538 · +57 300 661 0750